Greet every caller and visitor instantly. Automate call routing, appointment scheduling, FAQs, lead capture, and triage—integrated with your CRM and calendar tools.
An AI Receptionist is an always‑on virtual front desk that handles voice and chat interactions— from greeting and intent detection to call transfer, appointment booking, lead qualification, and human handoff. It reduces wait times, improves CX, and frees staff for high‑value work.
Voice, chat, web, WhatsApp
Seamless transfer
Calendar + reminders
PII masking & logging
Intelligent, compliant workflows from greeting to resolution with analytics built-in.
1
Greet: Welcomes the caller/visitor, supports voice or chat, and sets context.
2
Understand: Detects intent, gathers details, and verifies identity when needed.
3
Act: Routes calls, books meetings, answers FAQs, creates tickets, or escalates.
4
Handoff: Transfers to humans with full context; records and monitors quality.
5
Log & Learn: Writes to CRM/calendar, collects analytics, and improves over time.
Smart menus, intent‑based routing, queue callbacks.
Google/Outlook calendars, reminders, reschedules, confirmations.
Salesforce, HubSpot, Zendesk, Freshdesk—auto‑log interactions.
ASR/TTS with natural voices; translate on the fly.
Transcripts, KPIs, sentiment, supervisor dashboards.
PII redaction, encryption, audit trails, role‑based access.
Tailored deployments across industries: healthcare, real estate, professional services, hospitality, education, and retail—wherever first‑contact matters.
Answer, greet, route, and capture details before handing off to staff.
Book meetings, send reminders, manage reschedules and no‑shows.
Collect contact info, score interest, and create CRM records automatically.
Answer common queries using policies, knowledge bases, and RAG.