NLP, NLU, and NLG
Production-grade NLP capabilities for understanding and generating natural language—including named entity recognition, sentiment analysis, topic modeling, and text summarization.
Our NLP Expertise
We build cutting-edge NLP solutions to transform unstructured text into actionable insights.
NLP (Natural Language Processing)
We build NLP solutions to transform unstructured text into actionable insights.
- Text preprocessing: tokenization, lemmatization
- Document classification & semantic search
- Summarization & topic modeling
- Multilingual pipelines
NLU (Natural Language Understanding)
Our NLU systems power chatbots, voice assistants, and analytics.
- Intent recognition for automation
- Entity extraction for CRM
- Context-aware conversations
- Confidence scoring & domain adaptation
NLG (Natural Language Generation)
We generate accurate, business-ready text for reporting and communication.
- Automated reporting & personalized emails
- Summarization of long content
- Data-to-text for dashboards
- Conversational AI with tone control
BERT & Transformers
Fine-tuning transformer models like BERT, RoBERTa, and GPT for enterprise NLP tasks.
- Domain-specific fine-tuning
- Retrieval-augmented generation (RAG)
- Enterprise search & classification
- Latency and cost optimization
Sentiment & Emotion Analysis
Capture nuanced emotions to deliver actionable CX insights.
- Aspect-based sentiment analysis
- Emotion detection in support channels
- Multilingual models
- Bias detection & explainability
spaCy for Industrial NLP
Scalable pipelines for industrial-grade NLP tasks with reliable deployment workflows.
- Custom NER models
- Efficient large-scale pipelines
- Integration with Transformers & FastAPI
- Reusable production-ready templates
Use Cases
High-impact NLP solutions tailored for enterprise workflows.
Customer Support AI
Intent-driven routing, auto-response drafts, and sentiment triage for contact centers.
Document Intelligence
Entity extraction, redaction, and data-to-text reports for compliance and operations.
Knowledge Assistants
RAG chatbots grounded in enterprise data for accurate, explainable answers.
Featured Case Studies
Selected outcomes from recent NLP implementations.
Voice of Customer Analytics
Deployed multilingual sentiment and topic models to surface CX drivers across support channels, cutting manual review by 60%.
Explore →Document Intelligence
Built spaCy-powered entity extraction and redaction for regulated documents with human-in-the-loop QA and audit trails.
Explore →Knowledge-grounded Chat
RAG assistant with BERT embeddings and vector search delivering factual, cited responses from enterprise content.
Explore →50%+
Lower manual review effort
95%+
On-target intent routing
10x
Faster insights from text
Enterprise
Security, governance, uptime
Our NLP Solutions
High-impact NLP applications for enterprise workflows.
Production-first approach
Data pipelines, monitoring, CI/CD, cost controls, and observability for reliable NLP in production.
Model neutrality
Hugging Face, spaCy, OpenAI, or on‑prem models—guided by security and ROI constraints.
Governance & compliance
PII handling, evaluation frameworks, human review, and auditability for regulated industries.
Technologies & Solutions
Cutting-edge NLP technologies, practical solutions, and enterprise-grade features that power intelligent applications and scalable workflows.
Technologies
- BERT, RoBERTa, DistilBERT: Advanced models for embeddings and classification tasks.
- spaCy Pipelines: Efficient NER, POS tagging, and dependency parsing for text processing.
- Sentiment & Intent Models: Custom models for nuanced emotion and intent detection.
- Vector Databases & RAG: Enable knowledge-grounded, context-aware responses.
Solutions
- Text Classification & Clustering: Categorize and group text for semantic search.
- Multilingual NLP: Support translation and processing across languages.
- Document Understanding: Automate labeling and insight extraction from documents.
- Conversation Analytics: Monitor and improve interaction quality in real time.
Enterprise Features
- Production-First: Scalable pipelines with CI/CD and observability.
- Model Neutrality: Support for Hugging Face, spaCy, or on-prem models.
- Governance & Compliance: PII handling and auditability for regulated industries.
- Cost Optimization: Low-latency, efficient NLP for enterprise ROI.
- Human-in-the-Loop: QA and audit trails for reliable outcomes.
Ready to build with NLP Solutions? Let's get in touch
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