We pair conversation design, NLU/LLM strategy, and enterprise integrations so every chatbot matches your brand voice and resolves issues in record time.
We combine UX, AI, and engineering disciplines to move from opportunity mapping to automated conversations that scale globally.
Workshops that capture personas, intents, and guardrails before a single flow is built.
Blend Dialogflow, Rasa, or custom LLM prompts with deterministic flows for safe automation.
Prebuilt widgets and voice templates for WhatsApp, web chat, IVR, Slack, Teams, and more.
Analytics, fallback routing, and content ops so product + CX teams can iterate safely.
Deflect L1 cases with verified knowledge and escalate seamlessly to live agents when needed.
Capture and qualify prospects 24/7 with CRM-ready data, quotes, and appointment scheduling.
Automate password resets, onboarding, policy Q&A, and device requests with workflow hooks.
Modernize telephony flows with speech recognition, intent routing, and agent whispering.
Give technicians and partners instant status checks, parts availability, and workflow updates.
Our bots plug into your existing CX stack so teams see value fast without replacing proven tools.
Proven milestones that keep stakeholders aligned from idea to live chatbot.
1
CX research & KPIs: Map user journeys, intents, and success metrics with product, CX, and compliance teams.
2
Conversation architecture: Prototype flows, content strategy, and guardrails across text and voice channels.
3
Build & integrate: Configure NLU/LLM stacks, hook up enterprise systems, and add analytics instrumentation.
4
Testing & readiness: Run load tests, regression scripts, security reviews, and multilingual checks before go-live.
5
Launch & optimization: Deploy with playbooks, measure CSAT/containment, and prioritize the next feature sprint.
Co-design the roadmap, integrations, and governance to get your next-gen assistant into production with confidence.
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